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How gt108 Handles Your Personal Data

At gt108, we take your privacy seriously. This page explains exactly what personal data we collect when you open an account, how we store it, and the choices…

Data collected only as neededEncrypted account storageNo third-party data salesMalaysian jurisdiction appliesYou may request your data anytime

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What This Privacy Policy Covers

gt108 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data you submit to gt108 through our website at gt108.biz, including registration details, account activity, and payment transaction records. When you deposit or withdraw using Touch 'n Go, GrabPay, Boost dan FPX, or FPX bank transfer, the relevant transaction

1
reference and amount are logged against your account for security and compliance purposes. We collect your name, email address, phone number, and payment identifiers to process your account and verify your identity. Data handling at gt108 is governed by Malaysian law, and access to our platform
2
is available only where local law permits. We do not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is handled, want to request a copy of your records, or need to update information held in your gt108 account, our privacy support team is available around the clock. You can reach us through any of the channels below, and we aim to respond to all data-related queries within two business days.

Team online

Live Chat

Start a live chat session directly on gt108.biz. Our support agents are available 24 hours a day, seven days a week, and can escalate privacy requests to the data team on your behalf.

Email Support

Send your privacy request or data access query to our dedicated support email. Include your registered account email and a brief description of your request so we can process it accurately and promptly.

Telegram Channel

Reach our support team via our official Telegram handle. This channel is monitored daily and is suited for quick clarifications about data storage, cookie settings, or account information updates.

HOW WE PROTECT YOU

Our Commitments on Data and Account Security

From the moment you open an account to every transaction you complete with Touch 'n Go or GrabPay, we apply multiple layers of protection to your data.

Encrypted Data Storage

All personal data held by gt108 is stored using AES-256 encryption at rest. Payment identifiers such as Touch 'n Go wallet references and FPX transaction codes are never stored in plain text on our servers.

Cookie Policy

We use session cookies to keep you logged into your account and analytics cookies to understand how pages on gt108.biz are used. You can manage cookie preferences through the settings panel in your browser at any time.

Account Access Controls

Your account is protected by password authentication and, optionally, two-factor verification. We log all login attempts, and unusual access patterns from outside Kuala Lumpur or elsewhere trigger an automatic security alert to your registered email.

Data Retention Schedule

We retain your account data for as long as your account remains active and for a legally required period after closure. Transaction records linked to Boost and GrabPay payments are kept for the minimum period Malaysian regulations specify.

Your Right to Access Data

You may request a full export of the personal data we hold about you at any time. Submit your request via live chat or email, and we will deliver a structured data file to your registered email address within five business days.

Requesting Data Corrections

If any personal information in your account is inaccurate — such as a name spelling or registered phone number — contact our support team and we will update the record after verifying your identity through a brief security check.

Frequently Asked Privacy Questions

Below are the questions we receive most often about data collection, account privacy, and your rights as a gt108 account holder in Malaysia. If your question is not listed here, our support team is available via live chat to assist you directly.

We collect your full name, email address, phone number, and a payment identifier such as your Touch 'n Go or GrabPay reference. We also log your device type and IP address for security purposes during each session.

We do not sell or rent your data to third parties for marketing. We may share transaction references with payment processors like Boost or FPX solely to complete or verify your deposit or withdrawal request, as required to operate your account.

We retain your data for the minimum period required under Malaysian law after account closure. Transaction records related to Touch 'n Go, GrabPay and FPX transfers are kept for the legally specified duration, then securely deleted from our systems.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile and send a structured export of your personal data to your registered email address within five business days of verifying your identity.

Contact our support team via live chat or email, state which field needs correcting — such as your registered name or phone number — and we will apply the update after completing a brief identity verification check on your account.

We use session cookies for account login continuity and analytics cookies to measure page usage on gt108.biz. You can adjust or block cookies at any time through your browser settings; note that blocking session cookies may affect your login experience.

Your data is handled under Malaysian law and the applicable data protection regulations in force at the time. Access to our platform and the protections described in this policy apply where local law permits and are subject to any updates in Malaysian regulation.

How gt108 Handles Your Personal Data

Contact Us About Your Privacy Rights

Live Chat

Email Support

Telegram Channel

Our Commitments on Data and Account Security

Encrypted Data Storage

Cookie Policy

Account Access Controls

Data Retention Schedule

Your Right to Access Data

Requesting Data Corrections

Frequently Asked Privacy Questions

01 What personal data does gt108 collect when I open an account?

02 Does gt108 share my data with third parties?

03 How long does gt108 keep my account data after I close my account?

04 Can I request a copy of all the data gt108 holds about me?

05 How do I ask gt108 to correct or update my personal information?

06 What cookies does gt108 use and how can I control them?

07 Who governs data protection for my gt108 account?

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